POLICIES AND PROCEDURES
MORE INFORMATION TO COME
Members wishing to obtain a refund must do so in person. Full refunds will only be considered during the first seven (7) calendar days of the membership. Thereafter, applications for refunds will be considered for medical conditions, provided proof is also submitted. A processing fee will be assessed for these refunds. The duration of a membership may not be altered for any reason, including freezing or transferring.
The tennis center will issue a refund for any camp, clinic or program canceled due to low enrollment. Refunds may be prorated based on attendance. Otherwise, no refunds will be issued.
In the event that you need to miss a lesson, clinic, or class, you must notify the office in person or by email at least 24-hours in advance of an absence. Late cancellations or no-shows will be subject to paying the full charge. Our teaching staff is scheduled based on expected attendance.
Please note: JCTP sessions have minimum and maximum enrollments.